top of page

Privacy Policy

Privacy Policy for BuildBuddy (Trading as: All In One Property Maintenance Ltd)

Last updated: 12 May 2025

At BuildBuddy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with us.

1. Who We Are

BuildBuddy is a trading name of BuildBuddy Ltd, a UK-based construction company providing residential and commercial building services.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number

  • Project Details: Information you submit about your property or project requirements

  • Website Usage: IP address, browser type, pages visited, time spent on site

  • Communication History: Emails, enquiries, and phone call records

3. How We Use Your Information

We use your data to:

  • Respond to your enquiries or requests

  • Provide quotes or schedule consultations

  • Manage and carry out construction services

  • Improve our website and customer experience

  • Send updates or marketing communications (only if you've opted in)

4. Legal Basis for Processing

We process your data based on:

  • Consent – when you’ve given clear permission (e.g. to receive emails)

  • Contract – to fulfil a service you’ve requested from us

  • Legitimate Interests – to operate and improve our business and website

5. How We Share Your Data

We do not sell or rent your personal data. We may share your information with:

  • Trusted subcontractors or suppliers involved in your project

  • IT and website support providers

  • Legal or regulatory bodies if required to comply with UK law

All third parties are required to respect the confidentiality and security of your data.

6. How We Protect Your Data

We implement technical and organisational measures to safeguard your personal information, including:

  • SSL encryption for our website

  • Secure storage and limited access to your data

  • Staff training on data protection and confidentiality

7. Your Rights

Under the UK GDPR, you have rights including:

  • The right to access your data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

To exercise any of these rights, please email us at info@buildbuddyconstruction.com

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy 

9. Data Retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

BuildBuddy (Trading As: All In One Property Maintenance Ltd) 
Email: info@buildbuddyconstruction.com
Website: www.buildbuddyconstruction.com

​

bottom of page